Returns & Exchanges
At TikTrove.uk, we want you to be completely satisfied with your beauty purchase; if you are not, you can return unopened and unused products within 30 days of delivery for a full refund.
Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization code.
Prepare Your Package
Ensure the items are in their original, unopened packaging and securely pack them to prevent damage during transit back to our warehouse.
Ship the Items
Affix the provided return label or use a tracked shipping service to send the package to the address provided by our customer service team.
Receive Your Refund
Once our quality control team inspects and approves the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing